Western Bulk

Saving 1-2 days on a single order: All suppliers in one place

Western Bulk recommends CleanQuote

“CleanQuote is a great platform. All we need to do is to enter our inquiry. We can enter for what cargo we need the chemicals, and what the previous cargo was, and then we just put in our request and the quotation comes up when the suppliers have had a chance to review the request. Depending on which offers we get, we choose the most suitable offer.”

Amit Rahul, Head of Operations at Western Bulk, located in Singapore, has been using the CleanQuote platform since 2020, and he enjoys working with the platform that has saved the global dry bulk operator Western Bulk both time and money.

Valuable insights on previous orders

“Within our organization, we have 18-20 Operation Managers who are all active on the CleanQuote platform. Everyone has their own login and password, and we use the platform regularly. I really like that we can find insights and historical information regarding our previous orders in the platform. This makes it easy to compare the quotes”, says Amit Rahul and continues:

“Before we started using the CleanQuote platform, it was a challenge to find suppliers for some of our ships in some ports. We did not know the suppliers, and we had to go to every supplier separately to ask for the needed supplies. Now we just need to enter our request into the platform, and it will go to all the different suppliers, who will come back with an offer within the platform which makes it easy for us to review and compare – and choose the most suitable one”, Amit Rahul tells.

Streamlining the organization

At Western Bulk, they started using the platform in 2020. They went through some organizational changes streamlining the organization and the work tasks, and the CleanQuote platform was implemented at the same time throughout the organization. They had been introduced to the platform previously, and now was the time to start using the platform consistently.

“The platform runs smoothly, and it is easy to use. It hardly takes two minutes to put in your request and dispatch it. We definitely save a lot of time using the CleanQuote platform,” says Amit Rahul and continues:

“On a single order, we save about 1-2 days. Sometimes, the order can be finalized within the same day that we have entered the quote into the platform. To be able to save up to two days on each concluded order is very valuable to us”.

Fast and easy: All suppliers in one place

In case of urgency, Western Bulk sometimes uses the support option within the platform to contact CleanQuote directly to make them push the suppliers, and this works really well.

“The best part is that all suppliers are gathered in one place. This makes it fast and easy for us to get what we need. CleanQuote is present where we need them,” Amit Rahul concludes.

Additional services coming up!

CleanQuote launches the new service ‘Cleaning Gangs’ September 2021, and this is a service Amit Rahul is looking forward to trying out:

“At Western Bulk, we are definitely interested in looking into this new service on the platform as we regularly make use of shore cleaning gangs. It will be great to have more services included in the CleanQuote platform making the quotes even more comparable for us.”

About Western Bulk

Western Bulk is a global ship operator in the Ultramax to Handyside segments. With more than 35 years of experience, they have 4 offices worldwide located in Oslo, Singapore, Santiago and Seattle. They are operating 120-140 vessels carrying dry cargo all around the world.

Visit Western Bulk website